Contact | TAMASHII WEB

Contact Us

■JAPAN

·Inquiries about the product

The contact information differs depending on the product.

Please contact the contact information listed on the product package.

Click here for support siteContact us (bandaispirits.co.jp)

・Inquiries about shopping at Premium Bandai (Japan)

http://faq.p-bandai.jp/

・ Inquiries about TAMASHII NATIONS

TAMASHII NATIONS reception desk

Email:club@tamashiinations.com

Telephone: 098 - 993 - 6093 (reception 10 am - 5 pm)

For CLUB TAMASHII MEMBERS, domestic stores (TAMASHII NATIONS STORE TOKYO), and events organized by the Collectors Division, please contact the above.

*If you have difficulty making a call, please contact us by email.

*Depending on the content of your inquiry via e-mail, it may take several days for a reply.

■ ASIA

·Inquiries about the product

The contact information differs depending on the product.

Please contact the contact information listed on the product package.

・TAMASHII NATIONS STORE SHANGHAIに関するお問い合わせ

公式アカウント「万代魂TAMASHII NATIONS官方」にて、入店方法、限定品予約、販売商品、店舗イベントが確認できます。
「万代魂TAMASHII NATIONS官方」へのアクセスはWeChatアプリで、以下のQRコードを読み込んでください。

「WeChat」アプリのダウンロードはこちら
https://www.wechat.com/

「WeChat」アプリをダウンロードする

※中国語での対応のみになります。
※お問合せ内容により、お返事までお時間を頂戴する場合がございます。

■US

·Inquiries about the product

The contact information differs depending on the product.

Please contact the contact information listed on the product package.

Click here for supporthttps://www.bandai.com/

・Inquiries about shopping at Premium Bandai (United States)

Submit a request – User's Guide:https://pbandai.zendesk.com/hc/en-us/requests/new

User's Guide:https://pbandai.zendesk.com/hc/en-us

■ EU

·Inquiries about the product

The contact information differs depending on the product.

Please contact the contact information listed on the product package.

■LATAM＋

·Inquiries about the product

The contact information differs depending on the product.

Please contact the contact information listed on the product package.

Japan

ASIA

LATAM+

Attention

Images are for illustrative purposes only.
Products may differ slightly from the images and illustrations shown.
Please note that products that have been on the market for some time may no longer be produced or sold.
Information on this website, such as product names, release dates, and prices, is subject to change.
Product release dates refer to their original release date in Japan. If you are looking for release dates outside Japan, please check with a store in your region.
If you cannot find information about the status of a product, please inquire with your local retailer.
This website includes Tamashii Web Shop products shipped after July 2012.
Note that some products sold by TAMASHII NATIONS will not be listed on this website.
This site lists previously released products with the new tax rate (10%) that would apply if purchased in stores today.
Please note that the listed price may differ from the initial release price (which applied the previous tax rate).
The price listed reflects the manufacturer's suggested retail price including consumption tax.
The price on Tamashii Web Shop reflects the retail price including consumption tax.
The "Buy Now" button that appears when a Tamashii Web Shop item is available for purchase is a service that allows you to add the desired item directly to the Premium Bandai cart. It may not function due to Premium Bandai maintenance or your device settings.
If Premium Bandai experiences heavy traffic, pages on the website, as well as the "Buy Now" button, may not display properly. If this happens, please try again later.
If you are using an iPhone, the "Buy Now" button outside Japan may not work. It may be improved by turning off "Prevent tracking across sites" in the browser settings.