Contact Us

■JAPAN

·Inquiries about the product

お問い合わせ先は商品によって異なります。

商品パッケージ記載のお問い合わせ先にご連絡お願いします。

サポートサイトはこちらお問い合わせ (bandaispirits.co.jp)

・プレミアムバンダイ(日本)でのお買い物に関するお問い合わせ

http://faq.p-bandai.jp/

・ Inquiries about TAMASHII NATIONS

TAMASHII NATIONS reception desk

Email:club@tamashiinations.com

Telephone: 098 - 993 - 6093 (reception 10 am - 5 pm)

For CLUB TAMASHII MEMBERS, domestic stores (TAMASHII NATIONS STORE TOKYO), and events organized by the Collectors Division, please contact the above.

*If you have difficulty making a call, please contact us by email.

*Depending on the content of your inquiry via e-mail, it may take several days for a reply.

■ASIA

·Inquiries about the product

お問い合わせ先は商品によって異なります。

商品パッケージ記載のお問い合わせ先にご連絡お願いします。

・プレミアムバンダイ(香港)でのお買い物に関するお問い合わせ

提交請求 – 用戶手冊:https://hk-pbandai.zendesk.com/hc/zh-tw/requests/new

用戶手冊:https://hk-pbandai.zendesk.com/hc/zh-tw

・プレミアムバンダイ(台湾)でのお買い物に関するお問い合わせ

提交請求 – 用戶手冊:https://tw-pbandai.zendesk.com/hc/zh-tw/requests/new

用戶手冊:https://tw-pbandai.zendesk.com/hc/zh-tw

・プレミアムバンダイ(シンガポール)でのお買い物に関するお問い合わせ

Submit a request – User's Guide:https://sg-pbandai.zendesk.com/hc/en-us/requests/new

User's Guide:https://sg-pbandai.zendesk.com/hc/en-us

・ Inquiries about TAMASHII NATIONS

TAMASHII NATIONS reception desk

Email:club@tamashiinations.com

For CLUB TAMASHII MEMBERS, domestic stores (TAMASHII NATIONS STORE TOKYO), and events organized by the Collectors Division, please contact the above.

*Depending on the content of your inquiry via e-mail, it may take several days for a reply.

■US

·Inquiries about the product

お問い合わせ先は商品によって異なります。

商品パッケージ記載のお問い合わせ先にご連絡お願いします。

サポートはこちらhttps://www.bandai.com/

・プレミアムバンダイ(アメリカ合衆国)でのお買い物に関するお問い合わせ

Submit a request – User's Guide:https://pbandai.zendesk.com/hc/en-us/requests/new

User's Guide:https://pbandai.zendesk.com/hc/en-us

■EU

·Inquiries about the product

お問い合わせ先は商品によって異なります。

商品パッケージ記載のお問い合わせ先にご連絡お願いします。

■LATAM+

·Inquiries about the product

お問い合わせ先は商品によって異なります。

商品パッケージ記載のお問い合わせ先にご連絡お願いします。

Japan
ASIA
US
EU
LATAM+

Attention

  • Images are for illustrative purposes only.
  • Products may differ slightly from the images and illustrations shown.
  • Please note that products that have been on the market for some time may no longer be produced or sold.
  • Information on this website, such as product names, release dates, and prices, is subject to change.
  • Product release dates refer to their original release date in Japan. If you are looking for release dates outside Japan, please check with a store in your region.
  • If you cannot find information about the status of a product, please inquire with your local retailer.
  • This website includes Tamashii Web Shop products shipped after July 2012.
    Note that some products sold by TAMASHII NATIONS will not be listed on this website.
  • This site lists previously released products with the new tax rate (10%) that would apply if purchased in stores today.
    Please note that the listed price may differ from the initial release price (which applied the previous tax rate).
  • The price listed reflects the manufacturer's suggested retail price including consumption tax.
  • The price on Tamashii Web Shop reflects the retail price including consumption tax.
  • The "Buy Now" button that appears when a Tamashii web shop item is available for purchase is a service that allows you to add the desired item directly to the Premium Bandai cart. It may not function due to Premium Bandai maintenance or your device settings.
  • If Premium Bandai experiences heavy traffic, pages on the website, as well as the "Buy Now" button, may not display properly. If this happens, please try again later.
  • If you are using an iPhone, the "Buy Now" button outside Japan may not work. It may be improved by turning off "Prevent tracking across sites" in the browser settings.

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