[Apology and Notice] "SAINT CLOTH MYTH EX Gemini Saga (Saint Cloth) Saga Saga Premium Set" "SAINT CLOTH MYTH EX Gemini Saga (Saint Cloth)" Product Specifications (Updated July 28, 2017)

* "SAINT CLOTH MYTH EX Gemini Saga (Saint Cloth) Saga Saga Premium Set"
"SAINT CLOTH MYTH EX Gemini Saga (Saint Cloth)"
We are pleased to inform you that we have purchased.

This time your purchase this product, thank you.
In the owner's manual of the product, it turned out that a part of another character was included in the original image of the character.

That we apologize for any inconvenience enormously to our customers that we will purchase deeply apologize.

※ The reception at the special window will be closed on Monday, July 31 as scheduled. For details, please confirm

With that in mind, we will replace the instruction manual for the target customers free of charge. (Special window: from late May, 2017)

* Replacement products will be shipped to customers who have purchased the product in Japan and sent the instruction manual to the dedicated window in a dedicated Form. (Shipping fee is borne by us)

※ There is a similar design part in the package (packing material).
In this exchange correspondence, we will also ship the package (corrected version) along with the instruction manual (corrected version).
※ There is no change concerning the contents of the product.

■ Exchange Procedures
​
Please fill in the postal code, address, name, telephone number, and the number of instruction manuals to be sent on the designated Form, and send the instruction manual to the dedicated window address.

Special window: 〒 277 - 8511
Kashiwa-shi Toyoshigi 241-22 Bandai EX Geminisaga (sacred gown) row

(1) Print the specified Form with a printer and fill in the required items. * PDF download of the address Form has ended.
(2) Please securely stick the mailing card of (1) to the fixed form mail envelope such as long 3 envelope · long 4 envelope so that it does not come off.
(3) Please fill in the postal code "277-8511" in the prescribed column of the envelope.
(4) Please enter the instruction manual. (Folding · multiple sheets enclosed OK)
(5)) Please seal the envelope, attach the necessary stamps, and send it by regular mail to the dedicated window on the Form.

​
We will ship replacement items (instruction manual, package) and shipping fee (stamps) sequentially after late June according to the quantity of the instruction manual you sent.

​
※ Dedicated window acceptance period: late May - 2017 to July 31 (end)
Please contact Bandai Customer Center for inquiries after the acceptance period.
Bandai Customer Service Center
0570-041-101
Reception hours 10 am - 5 pm (except holidays, summer and winter holidays)

※ Please send only the instruction manual. There is no need to send package.
* The stamp fee paid by you will be returned with the same amount of stamp enclosed at the time of shipment of the replacement item.
※ Please use ordinary mail for sending. If you use a delivery method other than ordinary mail (special delivery, registered mail etc), the extra shipping fee will be borne by the customer. Please be careful.
* The exchange items shipped together with "Saint Cloth SAINT CLOTH MYTH EX Gemini Saga (Saint Cloth) Saga Saga Premium Set" and "SAINT CLOTH MYTH EX Gemini Saga (Saint Cloth)" are the same.
*Please note that if you send your item using a method other than those described above or to a contact point other than the designated one listed on Form, we may not be able to send you a replacement.
※ The shipping destination of this procedure method is limited to Japan only.
* We will not use personal information you provide for purposes other than shipping items.