Apology and Announcement Regarding "ROBOT SPIRITS < SIDE MS > RX -79 (G) Ez -8 Gundam Ez -8 ver. A.N.I.M.E." on sale Wednesday, November 23, 2022

Important Notices [Notice and Apology] In regards to THE ROBOT SPIRITS <SIDE MS> RX-79(G)Ez-8 GUNDAM Ez-8 ver. A.N.I.M.E., released on November 23, 2022

2022-11-29 10:00 update

Thank you for your purchase of this product.

The right ankle armor part of this figure was incorrectly assembled using the left ankle part.

We sincerely apologize for any inconvenience this has caused, and wish to inform you of the situation.

■ Defect Details
The left ankle part was used in the assembly of the right ankle armor part.

event_visual

(Right foot outer side) 　　　　　　　　　　　 (Right foot inner side)

To our customers who have purchased this product, we apologize for any inconvenience this may have caused. We deeply apologize for the inconvenience.

Accordingly, we will arrange for an exchange of the product for customers who contact us by the end of May 2023.

"THE ROBOT SPIRITS <SIDE MS> RX-79(G)Ez-8 GUNDAM Ez-8 ver. A.N.I.M.E. right ankle part replacement request"

in your message.

Exchanges will begin following the end of March 2023, and they will be processed in the order that requests are received.

<Contact Information>
Customer Service Department: club@tamashiinations.com

*Customers who have purchased this product outside of Japan should contact the address listed on the product packaging, or directly contact the store where they purchased the product.

We hope that you will continue to purchase TAMASHII NATIONS products in the future.

>THE ROBOT SPIRITS <SIDE MS> RX-79(G)Ez-8 GUNDAM Ez-8 ver. A.N.I.M.E. Product Detail Page

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