A1. Food & beverage in the venue please refrain. There is a case to become the customer's nuisance.

Q2. Such as water bottles and plastic bottles, Can you bring a drink?

A2. Bringing is possible, but your beverages at the venue please refrain.

Q3. Can I smoke in the venue?

A3. The venue will be totally non smoking.
Chiyoda-ku, ※ is the street smoking ban. Please note that you can not even smoke in the entrance waiting column.

Q4. Do you have a cloak to the venue?

A4. Storage location of the cloak and luggage are not available.
Customers of baggage, thank you to management at your own risk.
※ There is a stroller storage

Q5. Do you have a toilet in the hall?

A5. In the hall, toilet, which can be if you use does not have.

Q6. Do the camera I hope to bring?

A6. Bring the camera is possible, but in the regardless of the application site, (also with a camera, video recording function-equipped mobile phone applicable to you.) All of the equipment absolutely ban video and still images and record in the I am allowed to.

Q7. Or mobile phone can be used in the venue?

A7. Mobile phones and use of mobile communications equipment in the venue, there is a possibility that misleading and we have prohibited shooting and recording act because I am withhold.
Call or SNS, for also sending and receiving mail, so that you will refrain as much as possible is available in the venue, degree of cooperation after understanding, please please.
There is no restriction on the use of after your exit.

Q8. Is it possible admission of preschoolers?

A8. You need adult supervision allowed. However, admission benefits give you and to the preschooler, please note that you can not sell the venue.

Q9. Can you admission to many people with a single admission ticket?

A9. Admission ticket per ticket species alike one person you will need one.

Q10. Do admission ticket is necessary from what age?

A10. Customers outside the preschoolers admission ticket (regardless of Advance / day) and is required.
※ The admission of preschool child is free, but admission benefits when had you admission will not be awarded. Also purchased in the sale corner can not be (is not possible to be able to even distribution of the order sheet) Please approval in advance.

Q11. Is there a thing of Prohibited?

A11. You can not bring in things that are prohibited by hazardous materials and laws. Also, you can not bring a stroller.

Q12. Pets Is it possible admission in?

A12. Your admission of take the animal can not be. However except auxiliary dogs (guide dogs, service dogs, hearing dogs).

Q13. Is there a parking lot?

A13. "TAMASHII NATION 2013" private parking is not available. Please use the nearby parking lot. Also preferential treatment services of "Akihabara UDX parking" and nearby parking is not done at all. Please note.

Q14. I would like to buy a day ticket.

A14. We sell for 1,000 yen(tax-included) at information & ticket counter of this event site and Lawson Ministop.
Customers do not have a ticket, you will not be able to pay line up to the entrance waiting column.
Further, by each day of the congestion situation, there is a case to change without notice sale start time and end of sale time. Please note.
[Ticket counter sale time: each day 9:00 to 18:30 (planned) Lawson MINISTOP selling time: until each day 14:00]

Q15. Can I re-entry?

A15.Each admission ticket (both advance and same-day) can only be used once per person at the venues of "CHOGOKIN FLOOR (2F exhibition)", "TAMASHII NATIONS FLOOR (4F exhibition)" and "Product sales corner". is. For any corner, if you wish to enter more than once, please purchase a new admission ticket.

Q16. I lost the ticket (or admission ticket). Can you re-issued?

A16., Such as lost or stolen, so it can not be re-issued in any case, please note.

Q17. I would like to cancel the admission ticket.

A17. Regardless of the denomination and the circumstances, can not be canceled in the admission ticket in any case.

Q18. Admission from "product sales corner entrance", I bought a event held commemorative merchandise, Is it possible to move to the "exhibition corner" without as it is sent off?

A18. You can not back and forth between the product sales corner and exhibition corner. Once after the exit from each of the corner exit, please line up again to the other of the entrance waiting column.

Q19. Is it possible to line up from the previous day to the event?

A19. It will be the venue for convenience and on the neighborhood of inconvenience, not be possible for you line up early in the morning the night and the day the day before.
※ When you can not charm, it will be operational setbacks, we will take the appropriate measures.

Q20. I would like to talk about sales methods for products that have already been released and products that are handled by Tamashii web shop.

A20. We are sorry for the events of management inquiry Feedback other than content, etc., we can not answer at all in the venue.
Sorry to trouble you, but, please contact our Customer Support Center Navi Dial (0570-041-101).

● pm Hours 10 am to 17 (excluding holidays, the summer and winter holidays)
PHS, the person who uses the IP phone, etc. please call to 04-7146-0371, or 06-6375-5050.

Q21. What is the "Display only" in the exhibition at the venue?

A21. A Display only is a prototype specially made for this event.
Because the sale is not a prototype of the product that is determined, the details are all undecided, such as "when you want to launch" and "should be released on how much".

Q22. I trade you've missed buying I wanted are on display, but Could you sell?

A22. We're sorry, (prototype, regardless of the Pre Release) you will not be able to sell you the exhibit.

A1. Can not. Please your admission than "product sales corner entrances."

Q2. Can you use such as credit cards and electronic money in product sales corner?

A2. Does not offer any use. Please note that it will be the handling of cash only.

Q3. What do I need to buy?

A3.
● admission ticket (Advance / day) or admission ticket
● product sales organize wristband
(※ It is when you do not distribute by the day of the congestion situation. Distribution status, please check at the time of your visit.)
● order sheet

■ For product sales organize wristband
(※ It is when you do not distribute by the day of the congestion situation.)

■ About the order sheet
Order sheets will give you at the entrance waiting column of product sales corner in the day of the event.
- The way in because there is a "purchase goods check stations" in the waiting column, it up on top of the items you wish to purchase your entry, please submit to staff.
Staff issued a receipt to confirm the entry of the order sheet, it will be returned along with the order sheet. Whether there is any mistake in the commodity and the quantity, please admission to product sales corner Please check on the spot.
※ After submitted to us in the "purchase goods check stations", please note that we do not accept at all any change.
※ If there is no receipt was issued with the order sheet can not sell the goods. Please be sure to check at this point.

Q4. After product sales corner exit, I item becomes want.

A4. Top of again buy a day ticket, thank you for re-entry. However, the number of day tickets and events Commemorative goods there is a limited. Please note that when you run out of stock.

Q5. Events Commemorative product I buy sure if you go to the venue?

A5. Soon reached the plans to sell the number of each day, the sale of the day will be the end. Please note.
※ each product it is possible to get another day your coming so we have to prepare each day worth of during the event period. However, measures such as a reserve or reservation is absolutely do not do. Please note.

Q6. Do events Commemorative product is not able to buy only here?

A6.
■ SAINT CLOTH MYTH EX Leo Aiolia ~ ORIGINAL COLOR EDITION ~
It will be sold at build-to-order manufacturing.

■Other 5 products will be sold by lottery after receiving orders at Bandai's official shopping site, PREMIUM BANDAI Tamashii web shop after the event period. Details such as the order start schedule will be released on "TAMASHII WEB" and "Tamashii web shop" as soon as they are confirmed.

Q7. Or lottery sales and orders production and sales is what is the difference?

A7. Both are selling methods at Bandai official shopping site "Tamashii web shop".
Build-to-order manufacturing sales, everyone was ordered during the order period is available for purchase.
Lottery sales, strict Naru lottery results from the person who ordered during the order period, is a way to sell your product to those who your elected.
※ even if you order for lottery sales, there are times when you can not buy.

Q8. Please tell me the number of sales events held commemorative items.

A8 in. During the period and each day of the number of sales inquiries can not be able to answer. Please note.

Q9. I want you to sell ●● that exhibition

A9. There is no sale of non-events Commemorative items. Also because of the exhibit also Pre Release of products that are on display, do not we are selling to.

Q10. What are the big bag that everyone has around the venue?

A10. Per accounting in product sales corner, "TAMASHII NATION 2013 original shopper" in arrival the (not for sale), it gives you one.
※ Please note that when you run out of stock because there is a limit to the number of the original bag.

Q1.Admission BenefitsWhere can I get?

It will be given at the main entrance of A1.CHOGOKIN FLOOR (2F exhibition corner). To the person in question, which is the entrance to the exhibition corner, we will receive one set per your admission of once per person. Except ※ preschoolers

Q2. I had bought advance tickets but no longer go to the event. Could you later sent you?

A2. Events we have handed to those who are entering the exhibition corner on the day. Individual shipping, etc. can not be performed at all. Please note.

Q3. I did not admission only to product sales corner, why not get the admission benefits?

A3.CHOGOKIN FLOOR distribution other than (2F exhibition corner) main entrance is not done at all. Sorry to trouble you, please admission to 2F exhibition corner.

Please sell the Q4. Admission benefits.

A4. Admission offer is for all not for sale, you will not be able to sell you. Please note.

Q5. I have an amount of tickets for friends who could not come to the venue, you do not get even the minute of friends?

A5. Regardless of the denomination / number, will give you the person in question per person once one set per your admission. You can not have more than one set your pass at a time.

Q1. I want to see the soul live stage.

A1. Each day of being held period, at Nico live broadcast to the specified time, you can see the Internet live coverage. ※ There is a case to how the customers who are our your visit is being reflected in the delivery video unavoidably. Please note.

Q2. If the entrance to the exhibition corner, appearance of live Do you be watching?

A2. Not available even if you admission. The you can see the pattern of the relay will be only for those who have been elected to the Ferris hope lottery.

Q3. Using, for example, mobile phones and smartphones, I want to see the state of the Internet live coverage in the venue.

A3. I am sorry but, in order to avoid the congestion, confusion of the venue, the venue in the Internet live broadcast viewing act regardless of the applications we have been prohibited. ※ use of all equipment such as mobile phone / smart phone / tablet device will be applicable.
Your understanding, thank you for your cooperation.
It should be noted that there is also scheduled for re-delivery. Thank you so you can look there.

Q4. Ferris hope applicants and I was elected, but what should I do?

A4.
● "soul live stage" your invitation
● "soul Nation 2013" admission ticket (day / Advance either)
● identification which can identification of face Photo
Please bring.
Of the above three points, when it comes to even have forgotten at one point, it does not offer admission to the "soul live stage" in the venue even if you have the winning notification.
※ Since we have more information, such as "set time", "meeting place", "Notes" for "soul live stage" admission let me clearly to your invitation (e-mail), please your visit on the check without fail.

※ The time of your admission you need your invitation presentation to send to the addressed winner. Viewing If you do not have your invitation will refuse
※ admission tickets you will need to purchase a separate "soul Nation 2013". Since the day it may take a long time to admission ticket purchase crowded columns, to those who are elected will recommend the purchase advance tickets.
※ The issue of your invitation, it is required in advance of the application. (On the day of participation hope it is not allowed)
※ upon your entrance to the venue, we will be happy to confirm the person like you by the face photo ID certificate. Please be sure to sign up other person is you I would like to Ferris. (Proxy application not, your invitation of non-transferable)